We're cleansed and being very careful
Following the recent announcement that buyers and renters will now be able to complete purchases and view properties in person, and that estate agents, conveyancers and removals firms can return to work while following social distancing guidelines, we are preparing to reopen our doors at Foxes.
The safety of our clients, customers and staff will always be our top priority and like some of you, we had questions following the announcement about whether the property market could safely 'reopen' as normal at this point.
However, we have clients who need to move and we want to do everything we can to support them to do that safely. So, after consideration everything, we intend to move slowly with minimal staff, whilst monitoring the Government guidance in the weeks ahead.
We now have two staff in our Bournemouth office between the hours of 9.30am to 3.30pm, to allow us to put our safe practising procedures in place. We are still available for contact during normal office hours by phone and email, however weekend viewings and visits to our office are by appointment only.
We will of course continue to offer our newly integrated online services too, such as virtual initial viewings, and have taken the appropriate steps to protect everyone's safety with our strict viewing protocol and COVID -19 policy.
If you would like to talk to us about selling or renting a property during the coming weeks, or just chat to us about your move and understand how this can be carried out safely and successfully, please get in touch on 01202 299600 or email email@example.com
Our viewing protocol:
- Please make sure you have viewed our virtual tour first.
- You will be asked some pre-viewing questions such as: “Are you self-isolating or showing symptoms of Coronavirus”?.
- Everyone will be required to wear a face mask and use hand sanitiser prior to accessing the property to protect our agents. – These will be provided.
- No more than two people per viewing please. One at a time if required and you must be from the same household.
- Please always maintain the two-meter social distancing rule.
- We politely request that nothing is touched inside the property.
- Finally, however much we love children, please no children. Sorry.
Thank you and we assure you that we are taking all the right precautions to keep everyone safe.
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Meet the Team
We are proud of our experienced team. They are at the heart and soul of everything we do.
Give us a call, send us an e-mail or pop in the office and say hello. We're a friendly bunch!
What Do Our Customers Say?
Wanted to say a big thank you for your services during my tenancy. In special to Demi that was always helpful. As a customer Im really happy with all your support guys. Well done!
Moved out of our flat we rented from foxes last week into our new house. Thank you for your help.
It is the staff which makes Foxes a great place to let with. They are more than fair to tenants which is nice to find in a letting agency.
Demi in lettings was so kind and helpful, she went above and beyond in assisting our move, thank you. One of the best estate agents we have met.
Brilliant service from Foxes. The lettings team have been very supportive throughout my Tenancy. Very pleased. Would recommend their services to anyone.
Independent. Friendly and a pleasure to deal with - not like any other agent
Quick to deal with things
Great customer service. The team made the process of moving in to my property effortless.
My experience with Foxes Sales & Lettings couldn’t of gone any better. Matt Dixon in particular helped my transition from moving from my owned home into rented accommodation. Extremely helpful, friendly and above all else very professional and would not hesitate in recommending this this Estate and Letting agency.
I’ve worked with Foxes for the last 3 years. Sam gives a full report of any issue so we know what we are walking into and this ensures that we are fully equipped and ready to sort the issue. Surprisingly most agents don’t give a report to us just a general “go to this property.” I can honestly say I recommend Foxes to private landlords I deal with.
Always helpful and know their stuff. Hugs to all from the Willow family! Keep up the good work!
Great service, very responsive and attentive team happy to help at anytime getting things done as fast as they can.
I’m pleased with the service foxes lettings have provided. Matt Dixon has been dealing with my property and he’s been easy and polite to deal with. making the process a pleasant one.
Really nice people to deal with and keep in touch when we have issues. Steve and Sam have are really helpful.
Nice, friendly staff.really helped me when finding my new flat.
I have been extremely happy with the service that Foxes have provided. Damon, Demi, Sara and the team have always been very friendly, efficient and helpful, including when dealing with some unusual and tricky maintenance issues at the property. I highly recommend them.
I viewed a house with Matt a few weeks ago as we were looking at moving to Bournemouth from Camden as we love Bournemouth, Matt has been great with sorting contracts and has given us loads of ideas of things to do around Bournemouth with the kids.
Highly recommended estate agent . Made life very easy during a hard time . Demi and Matt are a credit to the business and wish them all the best thanks again
I've been with Foxes now for 3 years and the staff have always been really helpful. Sam has helped me when i've had issues at the property and got them fixed quickly and Stacey is really nice to deal with and very helpful.
I have just finished a 4.5 year tenancy period with Foxes and during the whole period Damon and his team would sort out any problems I had with the property with little fuss. I would definitely recommend them to anyone who is looking to rent.
Fantastic Service - after many years with another agent I took the plunge and moved to Foxes on recommendation of a friend. I dealt with Stacey - wow what a breath of fresh air she is - so helpful and professional, certainly knows the business inside out I certainly wont be going back to my previous agent any time soon Well done Stacey and Foxes - great service
Demi has been an amazing estate agent throughout the whole process of getting a new flat. Would recommend easily! My partner and I are so grateful for her help.
Simon did a sterling job at selling some land for us. Nothing is ever too much trouble for him and he’s always one step ahead of the game. Simon is extremely knowledgable, a great negotiator and a true asset to the team at Foxes. Huge thanks from all of us.